What are your Check in /Check out times?
Our check- in time is 14.00 pm and our check out- time is 12.00 pm.
Can we check in early?
Our normal check in time is 14.00 pm. If your room is available earlier, you can check in before 14.00 pm. However, we cannot confirm or give any guarantee that this will be possible. If you arrive early and the room is not available we can take care of your luggage and supply you with beach towels should you wish to go to the beach until it is ready. If you want to be sure of a (very) early check in, you should to book one day early.
Can we check out late?
Our normal check out time is 12.00 pm. (Subject to availability)
***Late check out 12.00-16.00 PM. will charge 50%
***Late check out 17.00 PM. will charge 100%
Do you supply transportation from Phuket International Airport?
Yes, but this is not free of charge. We will charge you 800 THB one way for a maximum of 2 persons to pick you up from the airport and bring you directly to Club Bamboo. For a minivan we charge 1300 THB one way for a maximum of 7 persons. Should add more
***Airport pick up for night flight arrival after 22.00 hrs. will be surcharge 200.-THB per car per way
Are prices inclusive of all taxes?
Yes, all our prices are inclusive of 10% service charge and 7% VAT.
Can we order breakfast at the hotel?
Yes, at our hotel restaurant we serve breakfast. You can join with our buffet breakfast at 150 THB/Person.
The breakfast time start from 7.00 – 10.30 AM.
Is there Wi-Fi in the rooms and common areas?
Yes, we supply you with free Wi-Fi throughout the building. There are also one computers located in the lobby which can be used.
Do you charge a fee for additional guests?
Club Bamboo does not charge any *Joiners fee*, but a room cannot be occupied by more than two people. For Example, if you book a superior room, and it is occupied by two persons, no further guests are permitted to stay in that room. If you stay alone in a superior or deluxe room; you are permitted to have a further guest in your room. Should add more
***Please provide ID card for security at reception before visit in room
***cause booked for one person breakfast not including for visitor